Magusta Fashion Returns Policy

We want you to love your purchase! If you are not completely satisfied, we’re here to help.

Return Eligibility
Items can be returned within 30 days of delivery. To be eligible for a return, items must be unworn, unwashed, and in the same condition as received. Please ensure that the original tags are attached and the item is in its original packaging. Note that certain items, like sale items, gift cards, and intimate wear, are non-returnable.

Return Process
To start a return, contact our customer service at [customer support email or phone number] with your order number and reason for return. Pack the item securely, including a copy of your receipt or proof of purchase. Send the item back using the provided shipping label (if applicable) or arrange your own shipment to our return address at [Return Address].

Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 7-10 business days, and a credit will automatically be applied to your original payment method. Please note that shipping costs are non-refundable, and the cost of return shipping will be deducted if applicable.

Exchanges
We offer free exchanges for different sizes or colors of the same item. Reach out to us for assistance with processing an exchange. If you would like to exchange for a different product, please initiate a return and place a new order.

Damaged or Defective Items
If you receive a damaged or defective item, contact us within 7 days of receiving your order. We will arrange a replacement or refund.

Late or Missing Refunds
If you haven’t received a refund yet, first check your bank account. Contact your credit card company, as it may take some time before your refund is officially posted. If you’ve done all of this and still have not received your refund, please reach out to us at [customer support email].

Contact Us
For any questions or concerns about our returns policy, feel free to reach out to us at [customer support email or phone number].